When I planned to start a self hosted WordPress blog , the only thing I was searching for is a good quality cheap shared hosting plan. I came across various hosting companies like Hostgator, Bluehost, Hostmonster offering cheap and reliable hosting plans but the only problem was payment method. I started to search for an India based hosting company that has nearly the same features.
In this period I came across Hostingfarms.com with a bunch of attractive features at a reasonable price. As the company was new then there was no good or bad review was available in the internet so without wasting time I grabbed their Gold-L plan. At the time of launch on this plan they offered a free domain name, 500GB of web space and 1000GB monthly bandwidth in Rs 2000.
Problems I faced after the purchase:
After making the payment I was very happy as this was the first time I purchased hosting account. The first problem I faced was very minor instead of 1000 GB bandwidth the hosting cPanel was showing 100GB and it was fixed shortly by the support team. My faith upon the company increased after this.
After connecting my previously purchased domain with hosting nameservers I stared a gadget review blog. Everything was fine for two weeks but on the 15th day my blog was down for the whole day, in fact Hostingfarms.com was also down. I called the support numbers but nobody was there to pick up my phone call. At that time my blog was receiving 2500-3000 visitors per day, I was really frustrated with noting to do.
On the next day evening everything got normal but this was only the start, my website started getting MySQL database error everyday. Number of visitor started to decline and dropped to 300-400 visits/per day as site was down for most of the time. My inbox filled with Site Up and Site Down messages and the support was helpless, they can’t even give me any proper reasons.
Typical Problems I have faced:
On above I have only talked about downtime problems, well there was not only the downtime problems some typical problems also accompanied them.
The first on this list is file uploading problem of WordPress. As a blogger I use WordPress for creating self hosted blogs, its easy to use and very handy with a well equipped plugin directory. I had tried WordPress on a free hosting but never faced any problem while uploading images, in case of Hostingfarms I faced problems while uploading pictures and other media files.
The next one is cPanel password change without any notice. I don’t generally access the hosting cPanel too much and also use a very strong password to keep my account safe. While using Hostingfarms the server admin has changed my cPanel password for several time without sending me any email notifications. When I asked the support team they are facing security issues. They don’t even know how to keep servers secure and started a hosting company :).
Blocking of IP address in the name of security. Hostingfarms blocked IP addresses of mine and other writers of my blog , I think they even blocked the IPs of my visitors in the name of security measures and I have to regularly message support to unblock my self.
Now I’m going to tell you about the most irritating problem “Loss of Data”. For the poor protection of servers of the company was hacked and infected with malware. Almost every website that was hosted on Hostingfarms was compromised and cPanel was not accessible for one week. When they reinstated everything, I saw articles of last four days before the infection was completely missing.
There are some other problems I regularly faced while using Hostingfarm.com’s hosting . It’s your turn to tell about Hostingfarms.com .